Refund policy

Return & Refund Policy

At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

24-Hour Return Request

You may request a return or refund within 24 hours of receiving your order. Requests made after 24 hours will not be eligible for a return or refund.

Return Eligibility

To qualify for a return:

  • The item must be unused and in its original condition.

  • The item must be in its original packaging.

  • Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products.

  • Sale or clearance items.

  • Gift cards.

  • Personalized or custom-made products.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos of the product and packaging. We will resolve the issue as quickly as possible.

Contact Us

For any return or refund requests, please contact our customer support with your order number and details of your request.

Thank you for shopping with us!