Shipping Policy

Thank you for shopping with us. Please read our Shipping Policy carefully before placing your order.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery time is 3–7 business days, depending on your location.

• Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your order.

• Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking information (if available) so you can monitor your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delayed or Lost Shipments

While we work with trusted courier partners, we are not responsible for delays caused by the courier service, natural disasters, or other events beyond our control. If your order appears to be lost, please contact us and we will assist you in resolving the issue.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of receiving your order and provide clear photos of the package and product so we can investigate and assist you.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact information available on our website.